Automate your Amazon review requests to optimize for high ratings using the software, Feedback by xSellco. According to the company’s website, “xSellco helps you target positive feedback, so you can increase your seller metrics and improve your brand reputation. Quickly grow your sales by automating targeted feedback requests.”
The product offers the following features.
Smart, Selective Requests: Increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more. Get 5-star reviews by sending selective feedback requests on product orders that perform well. Exclude SKUs that have a poor feedback record.
Trusted Amazon Partner: As official developer partners with Amazon and eBay, xSellco complies with all marketplace feedback policies.
Powerful Targeting: Send requests to customers who have left positive feedback before, blacklist customers who have a history of negative feedback. Reduce negative reviews by only sending feedback requests on orders that were delivered
on time. Connect with your xSellco help desk to ensure that you don’t send feedback requests to customers who have raised a support ticket.
Recognize Repeat Customers: Reward your loyal customers and send personalized Thank You messages that can be automated from your xSellco account.
Test & Refine: Refine your feedback strategy by testing message content. Run simple tests that improve your results. Choose when customers receive your feedback requests. How long after order dispatch, delivery and time of day are up to you.
Feedback by xSellco subscription levels are based on the number of monthly review requests. The company offers a free 28-day trial period and pricing tiers range as seen below.
Minimum Price: $49 per month (up to 5,000 requests)
Maximum Price: $199 per month (up to 60,000 requests)
To learn more about the product:
If you’ve used the Feedback tool, please add your feedback in the comments section below.
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